Terms of Service

By accessing or using Lachesis, you confirm that you can form a binding contract with us and that you accept these Terms and all policies referenced here, including our Privacy Policy and Acceptable Use Policy. If you are using the Service on behalf of an organisation, you represent that you are authorised to bind that organisation.

Lachesis is a multi-account workspace that helps teams manage messaging accounts on third-party platforms such as WhatsApp, Telegram, and LINE, with features including unified inboxes, translation, AI-assisted replies, customer profiles, monitoring, and reporting. We may add, change, or remove features over time.

You are responsible for the accuracy of your registration information and for keeping your credentials secure. You must promptly notify us of any unauthorised use. You may not share access with anyone outside your authorised team, and you are responsible for all activity that occurs under your workspace.

Paid plans are billed per seat and provisioned by ports (capacity to connect accounts), which you activate using activation codes (CDK). Fees are charged in advance and, except where required by law, are non-refundable. We may change pricing on a prospective basis with reasonable notice.

You are responsible for any taxes associated with your purchase other than taxes based on our net income.

Lachesis is an independent product and is not endorsed by, affiliated with, or sponsored by WhatsApp, Telegram, LINE, or their respective owners. Your use of those platforms through Lachesis remains subject to their own terms and policies, and you are solely responsible for complying with them. We are not liable for any action a platform takes against your accounts.

Your use of the Service must comply with our Acceptable Use Policy. We may suspend or terminate access for violations, including activity that is unlawful, abusive, or that threatens the integrity or security of the Service or other users.

The Service, including its software, design, and trademarks, is owned by Moirae Inc. and protected by law. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. You retain all rights to the data you and your customers generate.

The Service is provided "as is" and "as available" without warranties of any kind, to the maximum extent permitted by law. To the fullest extent permitted, our aggregate liability arising out of or relating to the Service is limited to the amount you paid us in the twelve months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms or if required by law. Upon termination, your right to use the Service ends; certain provisions (such as ownership, disclaimers, and limitation of liability) survive.

We may update these Terms from time to time. Material changes will be notified through the Service or by email; continued use after changes take effect constitutes acceptance. These Terms are governed by the laws applicable at our principal place of business, without regard to conflict-of-law rules.